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supplier-corrective-action-request-writer

Write supplier corrective action requests (SCARs) and evaluate the supplier's response: when to issue a SCAR, a problem statement with requirement, actual result, quantity and evidence, impact and cost recovery, response deadlines (containment 24-48 hours including stock at the supplier, in transit and at the customer with a clean point; root cause in about 10 working days; closure with effectiveness in 30-60 days). Checks the request for missing facts and loose deadlines, and checks the response for incomplete containment, missing or blame-based occurrence and escape causes, correction- or training-only actions, missing verification, effectiveness, PFMEA and control plan updates or read-across, and late steps; returns accept, accept with comments or reject. Use when a supplier ships nonconforming product, when issuing or reviewing a SCAR or supplier 8D, or when deciding whether to close a supplier corrective action.

A SCAR works when the supplier receives facts it can investigate and deadlines it must meet, and when the response is judged against clear criteria rather than accepted because it arrived. scripts/scar_check.py checks both sides: the request before it is sent, and the supplier's response before it is accepted.

Trigger Conditions

Activate this skill when the user:

  • Needs to issue a SCAR for a supplier nonconformity, repeat defect or audit finding
  • Received a supplier's SCAR or 8D response and must accept or reject it
  • Asks what to require from a supplier and by when
  • Wants to know whether a supplier corrective action can be closed

The 8D format the supplier may use: 8d-problem-solving-report-writer; long-term improvement: supplier-development-plan-writer.

Workflow

text
1. DECIDE   -> SCAR needed? (production or customer impact, repeat, safety, scorecard trigger)
2. WRITE    -> requirement vs actual, quantity, evidence, impact, deadlines (writing-the-scar.md)
3. CHECK    -> python scripts/scar_check.py scar.json   (request only: "ready to send")
4. RESPONSE -> add the supplier's response to the JSON
5. EVALUATE -> python scripts/scar_check.py scar.json   (ACCEPT / ACCEPT WITH COMMENTS / REJECT)
6. CLOSE    -> only after effectiveness evidence; record on the scorecard

Checks (scar_check.py)

CodeSeverityProblem
SR001highProblem lacks requirement, actual, quantity or evidence
SR002mediumDue dates missing or loose
SR101highContainment incomplete or no clean point
SR102highOccurrence or escape cause missing or human error
SR103highCorrections or training only; a cause without action
SR104mediumNo verification or effectiveness plan
SR105mediumNo PFMEA / control plan update or read-across
SR106mediumLate response steps
text
SR102 [high] occurrence cause 'Operator error during pouring' blames a person: why did the process allow it?
SR102 [high] no escape root cause (why was it not detected before shipping?)
Supplier response: REJECT

When to issue, request content, an example problem statement and cost recovery: writing-the-scar.md. Accept / reject criteria per element, responding and escalation: evaluating-responses.md.

Output Format

For a request: the SCAR text (identification, problem, impact, required response and dates) and the check result. For a response: the verdict, the reasons per element, the new due dates for rejected items, and the closure criteria.

Scripts

bash
python scripts/scar_check.py scar.json

Keys: scar_id, supplier, part, issued, ncr_ref, problem (requirement, actual, quantity, evidence), due (containment, root_cause, closure), response (containment, containment_date, clean_point, occurrence_cause, escape_cause, cause_verification, actions with addresses occurrence/escape, effectiveness, fmea_control_plan, read_across, root_cause_date, closure_date). Exit codes: 0 request ready / response accepted, 1 incomplete request or rejected response, 2 read or JSON error.

Additional Resources

FileContent
writing-the-scar.mdWhen to issue, request content, example, cost recovery
evaluating-responses.mdAccept / reject criteria, responding to the supplier, escalation
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